We are going to reimburse you no later on than 30 calendar times within the day on which we receive the returned items. We're going to use a similar indicates of payment while you used for the order, and you will not incur any charges for these kinds of reimbursement.
The Bio Flame wall-mounted ethanol fireplaces are built to supply your house having a abundant perception of warmth and comfort. Contrary to standard Wooden or electric powered fireplaces, your 19.seven” wall-mounted bio-ethanol fireplace can certainly be mounted in below 15 minutes without the will need For extra connections.
We wish to ensure you have the absolute best knowledge from picking out your things to unboxing and experiencing them.
If you don't acquire transport confirmation from us inside 5 organization days of your purchase, Be at liberty to observe up with us at [email protected].
Considering that bioethanol burners do not create any unsafe chemical substances or toxins, a flue or vent is unnecessary. Nonetheless, they do take in oxygen from your dwelling or industrial House, so you might need to open up a window for a few fresh air periodically.
If a product exhibits visible indications of dress in and use or is missing goods, to your extent that Fireplace Bros will no more be capable to re-market the product as being a "new" item, the returned item will probably be classified as a refurbished device and also a 40% restocking charge will probably be used.
Our Wall-Mounted Ethanol Fireplaces are intended to give your property having a loaded perception of heat and comfort. In contrast to traditional Wooden or electric fireplaces, your wall-mounted bio-ethanol fireplace can American Made Grills - Encore Double Side Burner certainly be set up in below quarter-hour with no have to have for additional connections.
When your buy comes damaged, you should reach out to utilize straight away with photos and we can make it right.
Refunds on returned things: Refunds will involve the first acquire rate minus shipping and delivery expenditures in addition to a twenty five% restocking charge. Refunds are issued to the initial payment process following the warehouse inspects and approves the return.
Fireplace Bros shall not be to blame for the replacement of harmed or expense of repairs if there's no created notation regarding the destruction around the freight shipping and delivery receipt or Should the harm was documented soon after 24 The BioFlame Xelo Wall Mount Fireplace hours of the delivery. Lacking Objects
Make contact with us for almost any damages and you should preserve all packaging resources and ruined items in advance of filing a declare.
In an effort to exercise your correct of return, you have to notify us within your conclusion through a transparent statement.
It might just take approximately 14 times for that refund to appear with your account, dependant upon your lender or charge card issuer.
If we can successfully course of action the charges towards your credit card, your get will ship inside of 5 enterprise days from your day of the buy. For custom orders, direct time will be shown at time of order. All orders normally get there inside of 8 times of leaving the warehouse.